Exploring Lucidchart: A Comprehensive Review of the Online Diagramming Tool

Posted on January 19, 2024 | Updated on January 19, 2024

Whether you’re in marketing or graphic design, finding a simple and effective tool to make diagrams and charts is crucial. Tools like Lucidchart can help you with this. It assists you in presenting your ideas from a visual perspective. Additionally, Lucidchart is easy to use and can be an effective way to increase your productivity. If you are ready to get started in visual diagramming, exploring Lucidchart and all it has to offer is essential. Once you understand this software’s capabilities, you can decide whether it is right for your project needs. 

What Is Lucidchart?

Lucidchart is a web-based diagramming tool that allows users to create and share visual representations of processes, systems and information. It’s a versatile platform suitable for many users, from design professionals to marketers and small-business owners. Yet, anyone can use it because it’s easy with its drag-and-drop interface. You can choose your shapes and make them your own to create flowcharts, mind maps, organizational charts and more. 

Moreover, if you have a team, Lucidchart enables multiple users to work on the same diagram at the same time. Therefore, it’s an excellent tool for team projects and remote work. This software is also compatible with different operating systems, and you can integrate it seamlessly with other apps. Many users find Lucidchart convenient and efficient for their workflows, and it can be a great way to enhance visual communication and planning. 

The Pros and Cons of Lucidchart

Lucidchart can be an excellent tool for many users, but it’s not for everyone. Consider the pros and cons of this diagramming software to understand whether it’s right for you.


  • User-friendly: Lucidchart’s interface design makes it easy for beginners to create diagrams quickly.
  • Collaborative: It enables a team to work on the same document simultaneously, making teamwork and remote teams productive.
  • Flexible: It offers various templates and shapes for different diagrams, which is great for multiple uses.
  • Real-time updates: Users can easily change all collaborators make, ensuring everyone is always working with the most current version of the project.
  • Customization: You can customize diagrams with different colors, fonts and images.
  • Seamless integration: Lucidchart works with many other applications, such as Google Workspace and Slack. As such, you make your workflows much more efficient.


  • Cost: Lucidchart offers a free version. However, its more advanced features are locked behind a subscription, which could be a barrier for some users. Currently, the tool offers plans starting at $7.95 monthly for individual users and $6.67 monthly for teams.
  • Limited offline functionality: While Lucidchart works seamlessly offline on a desktop, it has limitations for working offline with the mobile app.
  • Performance issues with large projects: You may experience lagging performance when working on a bigger project or complex diagram.
  • Export options: There may be limitations in exporting diagrams to certain formats, which can be a drawback for sharing outside of Lucidchart.

Lucidchart’s Functionalities and Features

Lucidchart offers many surprising features and functionalities to make the user experience more enjoyable.

1. Live Collaboration

Lucidchart’s real-time collaboration allows team members to edit and view diagrams. While working on a project with others, you can enter comments, use in-editor chat and track changes with revision history. These aspects allow for clearer, coordinated teamwork, making tools like this ideal for joint planning, brainstorming and project management.

2. Cloud-Based

Lucidchart is a cloud-based tool, meaning all diagrams are stored online. This allows you to access and edit their work from any device. It eliminates the need for local software installations, ensures automatic updates and offers secure data storage and backups. 

3. Auto-Diagramming

Users can generate charts and diagrams by importing data. This means you can take spreadsheets or data sets and turn them directly into visual formats with its auto-diagramming feature. As such, you save time and effort, which is one aspect you should consider when choosing a design tool 

4. Shape Customization

Lucidchart enables easy customization of shapes within diagrams. You can change shapes’ color, size and border and add text or images. You can also create custom shapes to suit your needs. This enhances visual appeal and clarity, supporting personalization and communication of your ideas. This feature is also beneficial for aligning diagrams with branding guidelines or providing a better understanding of certain aspects.

5. Canvas Expansion

Users can easily enlarge their workspace as their diagram grows. This ensures that no matter how complex a diagram becomes, there is always sufficient space to add more elements. This feature becomes useful, especially for large-scale projects, mind maps or detailed process flows. It simplifies managing and navigating large diagrams, making it a useful tool for different project sizes.

6. Linking and Layering

You can add even more details to your diagram with links and layers. Add links or texts to external web pages, documents, or other Lucidchart pages throughout each shape. With this aspect, you create a more interactive experience, especially when creating navigational diagrams or process flows. 

Layering allows users to organize information on different layers within the same diagram. This helps manage large amounts of data, making diagrams easier to understand and use. 

7. Presentation Mode

Present your diagram directly in Lucidchart by turning on presentation mode. You can break your diagram up into slides without the need to export to other presentation software. When ready to present your final project, you can go through the chart in a storytelling sequence. This makes room for communicating ideas while keeping viewers engaged. 

8. Share and Hit “Publish”

You can make your charts and diagrams public by hitting the share button. However, this feature is flexible in who can see it. Users can access it when you send direct links or invite collaborators via email. You can also set permission levels, controlling who can view or edit the diagram. Additionally, users can publish their diagrams by placing them on websites and documents or sharing them on social media. This gives you an easy way to share your information, whether for your audience or team.

When Should You Use Lucidchart?

Lucidchart is essential for various use cases. Anyone can use it — you just have to know when you need it in business. When creating a website, you could use it to map out websites or develop wireframes. This way, you ensure your site’s structure meets the needs of a usable website. In marketing, Lucidchart is perfect for crafting customer journey maps or campaign plans. You can even visualize marketing data to help you create a strategy for achieving your next goals. 

If you need something directly for business, you can benefit greatly from creating organizational charts, process flows and project timelines. This makes it excellent for planning out your operations and managing projects efficiently.

What Does Lucidchart Integrate With?

When using this tool, you can make it work with various other applications for smoother workflows. Its key integrations are useful to many, especially with these top apps:

  • Google Workspace: From Google Docs to Sheets and Slides, users can insert their diagrams into Google documents with access to the online diagramming files. 
  • Slack: You can easily share your documents in Slack channels or direct messages to receive instant feedback.
  • Salesforce: It allows the creation of custom diagrams using Salesforce data. 
  • GitHub: Developers can integrate their diagrams with GitHub to document codebases and workflows.
  • Atlassian Suite: Lucidchart works well with Atlassian products like Confluence and Jira.
  • Zapier: Through Zapier, you can connect Lucidchart to hundreds of other apps, automating workflows and data synchronization.

A Simple Tool for Creating Diagrams

Lucidchart is a great tool that’s easy to use for making diagrams online. It’s helpful for all kinds of tasks, whether you need to visualize marketing data or create a website wireframe. While creating your own charts and diagrams can be time-consuming, Lucidchart gets you started with pre-made templates. So, turn your ideas into visuals with all of its time-saving features.

About The Author

Eleanor Hecks is the Editor-in-Chief of Designerly Magazine, an online publication dedicated to providing in-depth content from the design and marketing industries. When she's not designing or writing code, you can find her exploring the outdoors with her husband and dog in their RV, burning calories at a local Zumba class, or curled up with a good book with her cats Gem and Cali.

You can find more of Eleanor's work at www.eleanorhecks.com.

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