Drip email campaigns offer multiple ways to reach and engage your audience through nurturing, lead generation and much more. They come in handy. Because, at times, traditional email marketing can only go so far. Yet, with drip campaigns, your ROI can be much higher if you design them correctly.
What are drip email campaigns, and why do they work so well? Once you understand how these types of emails work, you’ll want to start implementing this tactic into your marketing for better results.
What Is a Drip Email Campaign, and Why Are They Powerful?
Drip email campaigns are a structured set of marketing emails sent out automatically based on specific triggers or time intervals. This approach allows businesses to provide relevant and timely information to their subscribers, nurturing their interest consistently and progressively.
For instance, a new subscriber may receive a welcome email on day one, a product highlight on day three, and a special discount on day seven. The sequence, content and timing are predetermined and automated based on the settings you provide.
Drip email campaigns work because they deliver the right message to the right person at the best time, ensuring maximum engagement. In fact, research shows that automated emails — including those in drip campaigns — receive 119% higher click rates than standard marketing emails.
This shows that these campaigns have immense potential in capturing audience interest and driving desired actions. Therefore, automation and strategic content delivery allow businesses to enhance their ROI significantly.
The Different Types of Drip Email Campaigns
Drip email campaigns come in all shapes and sizes. Depending on your goal, you will create a certain type to help you convert leads. Here are the top examples of drip campaigns.
1. Welcome Emails
A welcome email is the first contact you initiate with subscribers when they first sign up for your newsletters or have made a purchase. These types of drip campaigns are a great way to warm and nurture your audience and set the tone for future interactions.
For example, an online retailer may send a welcome email to express gratitude for a new subscription. They would also introduce their brand’s story and possibly offer a first-time purchase discount.
Engaging immediately once a customer signs up for your emails lays a foundation for a strong customer relationship. Ultimately, you show them you’re trustworthy because you’re being authentic in who you are and avoiding selling anything upfront.
2. Onboarding Emails
Onboarding emails are designed to guide new users or customers through the initial stages of using a product, service or platform. They aim to enhance the user’s experience, ensuring they provide value and reduce the chances of churn.
Suppose a software company sends a series of onboarding emails to new users. They would send letters helping them understand how their new product works by breaking the platform’s features down into steps.
For instance, the first email might introduce the dashboard, followed by another explaining how to customize settings. Then, another email would go to the recipient highlighting its functionalities. These emails simplify the learning curve and keep users committed to the product.
3. Re-engagement Emails
Re-engagement emails target subscribers or customers who have become inactive or less responsive over time. Their main purpose is to reignite interest and rekindle the relationship. Marketers use these types of drip campaigns to show the recipients the brand is still of value, and they may reel them back in by offering an exclusive incentive.
These emails are typical for sending to a once-regular customer who hasn’t purchased within the last six months. For example, an e-commerce store might bring them back in by offering something enticing like a discount or new product arrivals.
4. Abandoned Cart Emails
Abandoned cart emails are triggered when a potential customer adds items to their online shopping cart but doesn’t complete the purchase. These emails remind them of unpurchased things, as many customers intend to buy later but forget about it. In turn, companies try to entice customers to return to their cart by sending them offers and encouraging them to complete their transactions.
Abandoned cart emails are beneficial because they can boost conversion rates and recover lost sales. In fact, Klaviyo’s study found that they have a 41.18% open rate and generate $5.81 per recipient.
5. Confirmation Emails
A confirmation email is sent immediately after a user has taken a specific action. It is a great way to validate a purchase or other activities. That’s because these emails reassure the customer, providing details that confirm a user’s action. For instance, you would receive a confirmation email after booking a flight with a particular airline. The confirmation email would outline the date, time, airport, and other pertinent information.
From there, the recipient would receive a series of post-purchase emails to build trust with the customer, collect social proof and even ask to leave a review. Businesses can also use the series to provide additional information or promote related offers to enhance their overall experience.
Tips for Creating Drip Email Campaigns
Drip email campaigns are ultimately successful depending on your content’s timing, relevance and strength. However, these are some of the best practices to consider when designing impactful drip emails.
1. Segment Your Subscribers
Segmentation categorizes your subscribers into shared characteristics, demographics and behaviors. Using this email tactic allows you to send more targeted email campaigns and deepen your connection with your specific segments. For instance, new subscribers would receive introductory offers, while long-term customers would get loyalty rewards. When you understand your customer’s needs, you can easily segment them and enhance your campaign’s effectiveness.
2. Space Your Emails to Create a Smooth Flow
The timing and frequency of your drip emails are everything. Sending too many emails at a higher frequency can overwhelm subscribers and come across as spammy. On the other hand, waiting too long in between emails can diminish recall and relevance. Essentially, it’s all about balance, keeping the emails spaced out to create a naturally engaging flow.
To achieve this balance, start learning about your subscribers. Monitor their behavior and note when they’re most responsive. Then, adjust your sending intervals accordingly. For instance, you may find Tuesdays are the best days to send emails since these have been recorded for the highest open rates.
3. Use Automation Tools to Schedule and Send Emails
Automation tools make a significant difference when executing drip email campaigns. These tools enable businesses to pre-schedule emails to ensure timely delivery without manual intervention. However, these tools do more than aid you in scheduling. In fact, many automation platforms come with ready-to-use templates for various drip campaigns, helping you streamline your design and content creation process.
Popular platforms like ConvertKit, Mailchimp and Mailerlite offer tons of automation features with customizable templates. When you leverage these tools, you ensure consistency while saving time. Plus, it allows you to focus on more strategic and content quality matters.
Sending Drip Email Campaigns for Better Marketing ROI
Drip email campaigns are a must-have marketing tactic to increase your ROI. However, the best results occur when you follow the best campaign design practices. Consider your audience and their needs. Then, establish specific objectives to help you plan out your content creation.